Technology Company Scenario A fast growing e-commerce company knew that videoconferencing could greatly help them cut costs and build relationships with their key clients. Being technology savvy, they downloaded NetMeeting, purchased some low end cameras and began to videoconference over the Internet. Soon staff and clients became dismayed with the extremely slow frame rates, due to the lack of quality of service on the Internet, the questionable security of the system, and the fact that the audio was often incomprehensible or non existent. Many of their larger clients had conference room video systems but there was no way for them to easily interconnect their Internet service with their client's ISDN services. Realizing that they had to invest in videoconferencing equipment in order to remain competitive, they discussed alternatives with their key clients who were using public services or managing it on their own. They were amazed to find out that the bulk of the usage was on ISDN, a technology that they thought was dead, and the high cost their clients were paying floored them. Being network savvy, they could not understand why this video traffic was not running over switched quality of service networks. An Internet search found Broadband Collaborative Solutions (BCS) and a review of the BCS web site sold them on using the Virtual Presence Network. Flat rate accesses and gateways to interconnect with legacy ISDN systems sold them. DSL connections were delivered to their offices and video systems plugged in with immediate benefits to all staff. A review 6 months later revealed that video had become an invaluable every day tool for their development teams. It greatly strengthened the relationship with clients, and overall the company achieved more by eliminating distance as a barrier. This was all accomplished for a low monthly fee of $595 per month per location.